We have collated the most important information you need, to help you join and make the most of your Virtual International Symposium experience.

Please watch the video-guide, and if you have any questions please read the additional joining instruction information below. Frequently Asked Questions are also available to enhance your virtual experience further.

ISUOG Virtual International Symposium video guide

ISUOG Virtual International Symposium opening hours

The Virtual Symposium platform is accessible 24 hours a day.
  • Open: Saturday 17 April 2021, 00.01 AM MDT (Saturday 17 April, 07:01 AM BST)
  • Live dates: Saturday 17 April – Sunday 18 April 2021 MDT
  • Close: Monday 17 May 2021, 23:59 PM MDT

How do I login to the Virtual International Symposium platform?
All registered delegates and faculty will receive an email  from [email protected] with a link and simple instructions to login. This link and your login is your access to your own personalised experience of the event. If you have not received this, check your junk mail first, and if you are unable to find it email [email protected]. We aim to respond with 3 hours or less depending on the volume of queries.
I can’t login, I need my password
Go to the login page and click “Forgot Password?” located under the login button. You will receive an email at the address you used for registration with your password. If you are still experiencing issues, please review the troubleshooting guide and checklist. If you still cannot log in, please email [email protected]. Please ensure you review the troubleshooting guide in case we are unable to respond immediately.
Check your systems
Click here to perform an automatic system check. Our platform provider will test the quality of your device and diagnose usability against basic platform user requirements.
Disable your pop-up blocker for the virtual platform site for an optimal user experience.
The platform supports most mainstream browsers - Google Chrome and Firefox are recommended. We cannot support technical queries if you are using Internet Explorer or are on a very old operating system, e.g. Windows 98, etc. For more details, see our Frequently Asked Questions.
International Symposium session live broadcast times
Sessions are broadcast live on Saturday 17 April to Sunday 18 April 2021:
  • Saturday 17 April: 07:30 – 19:00 MDT
  • Sunday 18 April: 07:30 – 18:30 MDT
Convert the program to your local time
Live day advertised times are in Mountain Daylight Time (MDT). Use https://www.worldtimebuddy.com/ to convert to your local time.  
Have another question? 
Visit our Frequently Asked Questions page for explanations relating to the program, and technical advice (e.g. setup, optimal viewing, preferred browsers, audio), exhibition participation, social events, etc. 
Need to contact the organisers?
  • For technical support, live chat with support staff at the Help Desk in the Virtual International Symposium platform on 17-18 April.
  • For ISUOG membership etc. information, live chat at the ISUOG stand in the Virtual International Symposium platform on 17-18 April.
  • For questions or support before or after 17-18 April, please email [email protected]